Shipping + Returns



Heart and Wire offers a $7.00 flat rate shipping fee on all orders under $25.00. All orders over $25.00 receive FREE shipping, be sure to type in the discount code: HW2592 at checkout.  


You have 5 business days to return an item from the date you received it. To be eligible for a return, your item must be in the same condition that you received it. Your item needs to include the receipt or proof of purchase. You will be responsible for paying for your own shipping on items being returned. 


Once we have received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will generate a refund to the original method of payment. Refund time depends on your banks credit policy.